Friday 7th June 2019

Emergency Software Upgrade VCAAS Platform, scheduled 4 years ago

Dear customer,

we will conduct maintenance work on our infrastructure on 8th of June 2019.

Due to this, the access and service may cause interference in the operation to below specified services.

We will transfer the maintenance work consciously to this timeframe to keep the disturbance for your business as low as possible.

Maintenance reason: Upgrading CMS to latest version (bugfixes) and add of compatibility to Apple Safari on iOS 12.3, Apple Safari 12.2 on macOS and Mozilla Firefox 68.
(CSCvo51143). PMR (VCaaS) and S4B Gateway Service will not be reachable for about 1 hour.

Affected service: VCAAS Platform Expected service impact: VCAAS Platform not reachable during the upgrade – Approx. 1h

Periods specified: June 8th 2019, 11:00 AM - 1:00 PM. Internal Change-ID: CR19-063

If there are further questions concerning these works, please contact our service desk by e-mail to support@mvc.de or by phone call on +49 69 633 99-111.