Thursday 26th November 2020

Some Services were interrupted...

Today, 2020-11-26, at around 10:30 CET we became victims of a so-called DDoS attack. This means that a lot of pointless requests from fake source IPs were sent to our servers. There were so many requests (up to 1 million per second) that our infrastructure was heavily overloaded by this. Important: This is merely an intentional overload of services, so that they are not usable. There was no security incident and no break-in into our systems.

As a measure against this, the attacked servers were taken off the network and the services were moved to our redundant data center in Zurich.

At about 12:00 noon, some services were available again. Complete, stable functionality was restored at 12:50 pm. As countermeasures we will optimize our firewall configurations and add DDoS protection from our Internet provider.

We apologize for the failure and the inconvenience caused.