Friday 12th October 2018

Scheduled Maintenance - Upgrade of the Acano/CMS platform, scheduled 2 months ago

Dear customer, we will conduct some maintenance work on our infrastructure on the 31st of October 2018. Due to this, the access and service may cause interference in the operation to below specified services.

We will transfer the maintenance work consciously to this timeframe to keep the disturbance for your business as low as possible.

Maintenance reason: Update of the Video Platform Affected service: VMR/PMR, Skype for Business Service Expected service impact: During the downtime of 2 hours, no dial-in will be possible (likely to be shorter). As announced the user interface of the WebRTC Portal will change.

Periods specified: October 31st 2018, 7:00 PM - 9:00 PM.

Internal Change-ID: 702

If there are further questions concerning these works, please contact our service desk by e-mail to or by phone call on +49 69 633 99-111.