Past Incidents

Dear customer,

Due to software maintenance the international dial-in numbers are not available on 20.03.2019 in the time from 19:00 to 21:00.

We will transfer the maintenance work consciously to this timeframe to keep the disturbance for your business as low as possible.

Maintenance reason: Software Update Affected service: International Telephone numbers (Cloud Skype for Business, Cloud Virtual Meeting Rooms) Expected service impact: international dial-in numbers are not available

Periods specified: March 20th, 7:00 PM - 9:00 PM.

Internal Change-ID: CR19-029

If there are further questions concerning these works, please contact our service desk by e-mail to support@mvc.de or by phone call on +49 69 633 99-111.

Dear customer,

we will conduct some maintenance work on our infrastructure on the 18th of March 2019. Due to this, the access and service may cause interference in the operation to below specified services.

We will transfer the maintenance work consciously to this timeframe to keep the disturbance for your business as low as possible.

Maintenance reason: Upgrading CMS to latest version (bugfixes) and add compatibility to Chrome version 73 onwards (CSCvo51143). PMR (VCaaS) and S4B Gateway Service will not be reachable for about 1 hour.

Affected service: VCAAS Platform Expected service impact: VCAAS Platform not reachable during the upgrade – Approx. 1h Periods specified: March 18th 2019, 7:00 PM - 21:00 PM.

Internal Change-ID: CR19-030

If there are further questions concerning these works, please contact our service desk by e-mail to support@mvc.de or by phone call on +49 69 633 99-111.